Client Support

A Phone Call Away

When you become a Cision client, our courteous support teams are a phone call (or click) away. They understand the importance of providing prompt, professional solutions to every question.

Cision Canada Client Support:
Telephone: (877) 269-3367
E-mail: support.ca@cision.com

For urgent MediaSource Monitoring/Analysis support between 8:00 p.m. and 8:00 a.m. (EST):
Telephone: (800) 269-8145
E-mail: AfterHoursSupport.ca@cision.com

For urgent CisionPoint/MediaSource Research support between 8:00 p.m. and 8:00 a.m. (EST):
Telephone: (312) 363-9792

Learn Your Way

Cision Canada offers training classes and tools to get you up and running with CisionPoint.

We’re also here to help you and your team with downloadable training guides and online recordings that are available on demand.

Each week, Cision Canada hosts three to five interactive webinars conducted by certified trainers. These informative sessions give you an opportunity to ask questions and get feedback in real time.

If you’re an existing customer, log in to your existing account for a listing of current Cision training, or send us an e-mail at training.ca@cision.com

Request Information

For information about products, services and prices, or to request a demonstration
contact Cision Canada.