We're just a phone call away

When you become a Cision client, our courteous support teams are just one phone call away. Members of our client services team have PR experience prior to joining Cision, so they speak your language. Their main mission is to provide you with prompt and professional resolutions to your needs. To help you reach your communications objectives. First-rate client service is what sets us apart!

To contact Client Services in Canada, use one of the following methods:

Phone: 877.269.3367
Email: support.ca@cision.com

After hours urgent MediaSource Monitoring/Analysis support: 800-269-8145 or email AfterHoursSupport.ca@cision.com (this number & emails are monitored 8:00 pm - 8:00 am Eastern)

After hours urgent CisionPoint/MediaSource Research support: 312.363.9792 (this number is monitored 8:00 pm - 8:00 am Eastern)

Learn Cision the best way: your way.

Our training classes and tools will get you up and running, and be there along the way to help you and your team make the most impact. We offer several training programs to suit your style of learning. Choose the ones that best meet your needs.

Cision offers three to five webinars a week on a variety of topics. These interactive sessions are conducted by certified Cision trainers and provide participants with the opportunity to ask questions and get feedback in real time. Of course, you don't always need a Cision trainer. Many answers can be found in our downloadable training guides and online recordings available on demand.

Existing customer looking for Cision training? Please login to your existing application to access training information or email us at training.ca@cision.com for the most current training listing.